Shipping Policy

We are pleased to offer both domestic and international shipping for all Kanaania Jewelry pieces.

Domestic Orders

All orders are securely shipped using DHL Express or a trusted fully tracked courier service to ensure safe and reliable delivery.

International Orders

We ship worldwide, including Europe, the United States, Canada, and other international destinations.

All international orders are dispatched via DHL Express or an equivalent courier, providing fast and fully trackable shipping.

Local Delivery Options

For select locations, expedited or same-day delivery options may be available upon request, subject to availability and additional charges.

Please contact us in advance to arrange this service.

Customs & Import Duties

For orders shipped internationally, customs duties, import taxes, and handling fees may apply once your order পৌঁছে in the destination country.

These charges:
• Are determined by your local customs authority
• Are the responsibility of the customer
• Are not included in our pricing

Please note, any delays caused by customs clearance are beyond our control.

Delivery Requirements

All deliveries require a signature upon receipt.
Please ensure someone is available at the shipping address to receive the parcel.

Return Eligibility

We accept returns on eligible items within 14 days of delivery, provided that:
• The item is unworn and unused
• It is in original condition
• It is returned in its original packaging

Non-Returnable Items

For hygiene and safety reasons:
• Earrings are non-returnable

Shipping Costs

• Original shipping fees are non-refundable
• Return shipping costs are the responsibility of the customer
• Any customs duties or taxes paid on international orders are non-refundable